Privacy Policy

Last Updated: January 2025

Philippines Digital Nomad Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital nomad information services.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our platform, we may collect:

• Guide Downloads: Name, email address, current location, and nomad experience level
• Newsletter Subscriptions: Email address and communication preferences
• Community Forum (if applicable): Username, profile information, and posted content
• Contact Forms: Name, email, message content, and inquiry details
• Event Registrations: Name, email, professional background, and event preferences

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent, click patterns, and navigation paths
• Location Data: General geographic location based on IP address (not precise GPS)
• Referral Information: Source website or search engine that directed you to us
• Cookies and Tracking: Browser fingerprinting for analytics and user experience

1.3 Third-Party Information

• Coworking Partners: Availability, pricing, and facility information shared by partner spaces
• Community Platforms: Public profile information if you join via Facebook, LinkedIn, or Slack
• Analytics Services: Aggregated data from Google Analytics and similar tools

2. How We Use Your Information

2.1 Primary Purposes

• Service Delivery: Providing digital nomad guides, city information, and community resources
• Communication: Sending newsletters, event invitations, and nomad community updates
• Personalization: Tailoring content based on your location preferences and experience level
• Analytics: Understanding user behavior to improve our platform and content
• Community Building: Facilitating connections between digital nomads in the Philippines

2.2 Marketing and Promotional Uses

• Sending promotional emails about coworking spaces, events, and nomad resources (with opt-out)
• Sharing success stories and testimonials (with explicit consent)
• Partner promotions for accommodation, SIM cards, and nomad services

2.3 Legal and Safety Purposes

• Complying with legal obligations under Philippines law
• Protecting against fraud, security threats, and abuse
• Enforcing our Terms and Conditions
• Responding to law enforcement requests when legally required

3. Information Sharing and Disclosure

3.1 We Share Information With:

• Coworking Partners: Basic contact information when you request space information (with consent)
• Event Organizers: Registration details for community events you sign up for
• Service Providers: Email marketing platforms, analytics services, hosting providers
• Legal Authorities: When required by law or to protect legal rights

3.2 We Do NOT:

• Sell your personal information to third parties
• Share your email with unaffiliated marketers without consent
• Publicly display your personal contact information
• Use your data for purposes incompatible with this policy

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Google Analytics and similar tools to understand usage patterns
• Preference Cookies: Remembering your location preferences and language settings
• Fingerprinting: Browser fingerprinting for fraud prevention and analytics

Managing Cookies: You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

5. Data Security

We implement appropriate security measures including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure and regular security audits
• Access controls limiting who can view personal information
• Regular backups and disaster recovery procedures

6. Your Rights Under Philippines Law

Under the Data Privacy Act of 2012, you have the right to:

• Access: Request a copy of your personal information we hold
• Correction: Update or correct inaccurate information
• Erasure: Request deletion of your data (subject to legal obligations)
• Object: Object to processing for direct marketing purposes
• Data Portability: Receive your data in a structured, commonly used format
• Withdraw Consent: Withdraw consent for data processing at any time
• Lodge Complaint: File a complaint with the National Privacy Commission of the Philippines

To exercise these rights, contact us at: privacy@philippinesdigitalnomad.com

7. International Data Transfers

Your information may be transferred to and processed in countries outside the Philippines, including:

• United States (cloud hosting and email services)
• European Union (analytics and CDN services)
• Singapore (backup and disaster recovery)

We ensure appropriate safeguards are in place through standard contractual clauses and compliance certifications.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately for deletion.

9. Data Retention

We retain your information for:

• Newsletter Subscribers: Until you unsubscribe or request deletion
• Guide Downloads: 3 years for analytics and improvement purposes
• Analytics Data: Aggregated data retained indefinitely; identifiable data for 26 months
• Community Posts: Indefinitely unless you request deletion
• Legal Compliance: As required by Philippines law (typically 5-10 years)

10. Third-Party Links and Services

Our website contains links to coworking spaces, accommodation providers, and other third-party services. We are not responsible for their privacy practices. Review their policies before sharing information.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via:

• Email notification to newsletter subscribers
• Prominent notice on our website
• Updated "Last Modified" date at the top of this policy

12. Contact Information

Data Protection Officer:
Philippines Digital Nomad Hub
Email: privacy@philippinesdigitalnomad.com
Response Time: Within 15 business days

National Privacy Commission (Philippines):
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Metro Manila 1300
Email: info@privacy.gov.ph
Website: www.privacy.gov.ph

13. Special Provisions for Digital Nomads

13.1 Coworking Space Referrals

When you inquire about coworking spaces through our platform, we share your name and email with the space operator. You will receive communications directly from them subject to their privacy policies.

13.2 Community Forum Data

Information you post in community forums may be publicly visible. Do not share sensitive personal information in public posts.

13.3 Location-Based Recommendations

We use general location data (city/region level) to provide relevant content. We do not track precise GPS coordinates unless you explicitly grant permission.

14. Your Choices and Controls

• Email Preferences: Unsubscribe links in every marketing email
• Cookie Settings: Browser controls and our cookie preference center
• Account Deletion: Request complete account and data deletion via email
• Marketing Opt-Out: Opt out of promotional communications while keeping essential service emails

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